Monday, March 14, 2011

Pissing Offs

Ahh, Friday. Motivator has taken a half day leave, so as to coming Monday. Therefore I’m having the luxury of doing this one from office. Was on a rampage mode 2 days ago after a stupid meeting session with Motivator and the team. Here’s how did it go.
On an early morning of Wednesday, the team was scheduled for a meeting with Motivator to discuss anything amongst us and of course for Motivator to share with us any updates on the company’s activities and whatever that is going to happen in the organisation.

There’s an old saying goes: Old habits die hard.

He started off with bullshits about the history of the nation. Then he started spouting on some irrelevant stuff. I mean seriously, why would someone be spouting this kinda bollocks on the opening of a team meeting??? You think we’ve nothing better to do? We’ve cases to work on, we’ve got customers to deal with, we got monies to be collected but here we are, stuck in this fucking unventilated room, listening to his bullshits. No, this time I didn’t stop him from doing so, just like my previous encounter with him on the outcome of my interview for the post previously. Not in front of the other workmates. He deserves at least a wee bit of respect, at the very least.

Yea. All bullshits done. A good 15minutes wasted on that kinda bollocks. Here comes the core reason for the team to be here. Sharing of results and whatver updates that needs to be discussed has commenced. Then came the part what I hated the most. No asking y’all to guess, just read the fuck on.

Now, just to give you an insight on what me and the team is doing on a daily basis. We’re a team that calling up our customers to ask for payment owing to the company. Yeah. That’s what we are.

Recently the organisation has implemented that we need to add an extra sensitivity onto all our customers, both internally & externally. This team of us has previously being preached about doing this but the leaders have always be able to push away this idea from being implemented to the team, and ‘twas being pushed away so, “professional” way. To those who are reading this part, you lots are genius. But with Motivator in charge, he’s been a bloody “Yes Man” to whatever the management has come up with. He has absolute no objection nor rejection at all whenever the management came up with something that doesn’t bode too well with the team. All he ever said was “yes, yes” and “absolutely, you’re right.”

Owh, for fucking hell sake. Do you even have your brain in your head? I’d have employed a robot instead of you. The team collecting monies from customers needs to be polite while pursuing them for payment. Yeah. Talk is cheap. Try that out, and tell me how difficult it is when you’re telling those debtors the below:

I’m so sorry that you couldn’t pay us back the money. I feel sorry for the condition that you’re in now. Allow me to transfer your file to our authorised outside creditors company to proceed with your payment arrangement ya?

Instead of the above, we can do the below.

You can’t pay? If that’s the case, we’ll transfer your case to outside agent for ‘em to deal with you directly.

See the difference?? One is simple and direct. On the other hand, one is the “extra sensitive” as emphasized by the organisation. We will not get anywhere further if this piece of “extra sensitive” shit is being implemented to the team. The previous leaders have pushed this notion off times and again. But it seems like there won’t be third time a charm anymore. Motivator is quite adamant *in a way* that this rule will be included in the team. This is pissing me off No.1.

Fine. Onwards with 2nd agenda of the team meeting. The person who gotten the new role in the team was in the meeting as well. Yeap, the bitch with the breakfast budget. She was in charge in taking down notes and perhaps share a thing or two on the meeting. There’re discrepancies among few departments that we ‘re dealing with on a daily basis. Motivator has decided to call for a meeting among the leaders of respective departments for a process alignment. Before he goes for the meeting which will be held anytime this month, he has asked for the team’s opinions on any shortcoming on other teams. The team and I shared quite lotsa points on it during the meeting itself. However, she, who took notes during the meeting has sent off another fresh email out today asking us for any thing we would like to highlight to her before the above meeting.

Bitch, where were you during the meeting? Perhaps you were in there physically but not your mind/soul? But you were there with your notebook and you were scribbling something onto it? What are those??!!! And you are sending this kinda email?! For crying out loud. Seriously, I’m doubting the management decision now for choosing this bitch with a breakfast budget to handle that new role. I’ve been having that kinda doubts since the day I left this company more than 5 years ago but I never thought this will happen again even after so long.

Meh. Fuck that. That was pissing-me-off No.2.

Right. Meeting’s over. That was torturing. Yea. Every single fucking time of the meeting was torturing. Reason? There’s only one reason, the presence of Motivator is a torture itself. It’s an eyesore. Sometimes I had a feeling that he just die. Just fucking die already. Now, this notion of him dying brought back my memory during the meeting. He started off the meeting with a lil’ story of himself went to one of the historical state within the nation for a short trip during the weekend. He spoke of how his vehicle’s tyres wore off and he nearly met with an accident after that. During that point, I told myself:

FML! And you’re still standing in front all of us now?!?!?!? Shit!

*for the benefits of those who doesn’t know what FML means, it the acronym for “FUCK MY LIFE”*

Yeah. After the meeting with the team, Motivator has a bi-weekly meeting with another manager to discuss more on those cases that we handled on a daily basis, in search of improved, enhanced ways to stimulate better results. Most of the time the meeting wouldn’t bode to well for him, simply because he just can’t answer all the bombardments that are being hurled onto him by the manager. ‘twas the same thing again these days. The pissing-me-off No.3 is this. He came out after the meeting with the manager, as usual after bombardments, asking us those Qs that he unable to reply to the manager over the phone. He coupled it with a “solution” that the whole team doesn’t agree upon with, and that was HIS solution to the problem, not ours. How can one decides for the team without general consensus? Think this Is the end of it?? You are owh-so-fucking-wrong! Here comes pissing-me-off No.4 in one day.

Motivator mentioned there were quite a number of flaws in the way the team works now, hence errors and mistakes happen here and there, which will caused “greater concern” for both internal & external customers. As a result, he and the new bitch in her role have dug out those old cases that met “their” criteria and both of ‘em are going to share to the whole teammates, individually. C’mon,

What the fuck are you 2 black faggots tryin’ to do?!?!?!

By doing this, the team morale will deteriorate to lower ground than it already is. What’s the point in digging out the past records just to justify your own agenda? Again,

What’s the fucking point in doing it??

Does he really intend to dismantle the whole team?

Does he really wanna build his own crony herein this department? ‘cos right now, he has got 3 underlings that are siding him when critical times come, and coincidently all these 3 underlings of his have featured in my blog as well, namely dimwit, bitch with breakfast budget and the newbie in my team, and of course not forgetting Motivator who complete the list.

One day full of pissing off moments. Can’t stand it anymore, but I didn’t give 2 shits about it, ‘cos the very Friday after these happenings, I went down to the historical state for a friend’s farewell trip. A good friend, a mate indeed.

This post was meant to be up the very evening after the incident happened last week. But as usual, the lazy me opted to post this one up now. In case of any disjointed stories or grammars or spelling mistakes, please. My sincere apologies. *Fuck me, I'm saying sorry in my own fucking blog.* I don't even bother to do spell check and all. Spell check are for faggots.

Another entry comin' up later tonite. Stay tuned.

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