Tuesday, June 22, 2010

Week 5, Day 2

It's been 5 weeks and 2 days since Motivator first features in my humble blog. To be frank, no live beings has feature in my blog for such a long time. He has achieved a miracle! Fucking hell.

Anyways, let's get this straight. Some of you might be thinking why am I acting like a fucking spoilt brat, complaining and ranting non-stop on all the things that Motivator has done thus far, instead of finding solutions to that?

Allow me to expl...............ahhhh!!! What's with the formality here? Fuck y'all.

First, this is my blog. And it belongs to me. It's upto me on whatever the contents on this blog will be. You wanna have your own "opinions" on what I've done?? Go ahead, start your own blog then. I betcha your puny blog won't last for 3 months.

Second, if you don't like what you've been reading thus far, you may go fuck yourself elsewhere. Stop reading this. In short, FUCK OFF!

Third, please refer back to point#1 above.

So, back to the story. It's almost 2 months since Motivator arrives in our department. He has made improvements, but not upto the expectation, yet. So, things don't look good on him. Eversince the switch of seating arrangement for myself, he kept on reminding me on the call scoring conversation on a daily basis, like a nanny. Now, we're all adults. Once is enough. But on daily basis?? And not mention the following picture that was carefully cut and placed on top of all my team-mates' table??



For fucking hell's sake. Instead of doing all these, why not spend time and sit with either one of us and buff up your job knowledge then?? Earlier today, he was with me for about 30 minutes. Nothing much that I could do. 'twas all too sudden. 30 minutes later, he said that he has a meeting with a former leader.

Later noon, I had a word with the leader. Apparently, the "meeting" was scheduled to be 3 hours. Here's the itinerary:

1st hour - God knows where Motivator is. Former leader was waiting. Wasted. Period.

2nd hour - Session starts. But all discussion wasn't on the agenda. Basically it's a Q & A session between both of 'em. Content of the conversation? Hell if I care. It's a close-room, one-to-one meeting.

3rd hour - Continuation from the above 2nd hour on whatever leftovers.

My day ended with a bang! A 60-year-old woman called in asking why do we debit their cos of some particular reason. Here goes:

M: Me
B: 60year-old bitch

[usual call opening shit]

B: Why is my account being debited, and then your letter comes waaaaay late?!
M: Erm....Allow me to.......[got cut off by bitch]
B: What's the point of you sending me this letter, when you've done the debiting from my account?! This is absolutely rubbish!
M: It's the protocol that our company practices worldwide should such situation arises and....[got cut off by bitch]
B: What's the point?! You've given me no chance to check from my record first before you debit it from my account.
M: Like I've mentioned earlier, it's.........[got cut off by bitch again]
B: No. It's totally ridiculous! Who gives you the rights to debit my account without us responding, or..or...or checking from our records on the reason behind?! Who gives you the rights to do that?! You don't have the rights to do that!
M: M'am......[annnnnd got cut off by bitch, again.]
B: Why are you doing this?! This is not right!
M: *clear throat* Now! Hear me. I am going to patch you through to my supervisor right now, he'll be able explain to you in...[got cut off by bitch even at this point]
B: Explain? There's no need for explanation here. This IS JUST NOT RIGHT!
M: ***fucking bitch! You wanna talk nicely or you want me to get nasty?? Bloody old bitch!!*** I AM TRANSFERRING YOU TO MY SUPERVISOR NOW TO LET HIM EXPL..TALK TO YOU ON THIS MATTER, NOW....ALRIGHT?! JUST HOOOOOOLD OOOONN! *fucking bitch*

Who else will the call go to? Motivator of course! Surprisingly, he was able to deal with the situation in about 5-10 minutes time. I'm not too sure what he told that bitch, but it somehow works.

Anyways, like one of my mates told me yesterday:

"It's just same ol' shit, but on a different day."

Yea. So get the fuck on with it.

That's all. Rather short one tonite.
Be back tomorrow.

Friday, June 18, 2010

Week 4, Day 5....It's back.

Today really pisses me off. Let's get this started straight away, before I'm off for another end-of-week-beering session later.

Remember my last post on the 2 options of:

(1) Fork out $$$ to fund the additional task. Completion date: Weeks, could be months. OR;
(2) Me and Motivator to switch seatings. Completion date: Days.

Yea. After much consideration, the marthaphuacker decided to switch my current seat with the seat opposite of me, which happens to be our team trainer, and which her phone call doesn't need to be recorded, at all.

There. What a swift decision that was. The manager in charge decided not to fork out additional $$$$ the fund the additional task and it'll take too long for the task to be completed. Hence they arrive to this decision. Bloody retard. Who ends up getting all the stick?? Me! 'cos I gotta move all my stuff from current workstation right opposite, at 7:30 in the goddamn-motherfucking-morning!!! It's all because of the little cunt that doesn't heed my advice on the phone recording piece back then. Now, I'm the fucking receiving end of it. Just in case y'all know what the fuck am I talking about, here's the diagram for your easy reference.
The "L"-shape is where I'm seated right now. The square box opposite it is where the current team trainer has been seated for the past fucking 3 years. All these gotta change just because that little black cunt refuse to change his bloody place with me, all for his own convenience. Goddamnit!!! Yesh!! I'm on fire now! My rage against this fucking Motivator is back. Sympathy my fucking asshole!!! The whole transfer/movement between myself and the team trainer took about 2 hours to fully complete, with no assistance at-fucking-all!!!Just 2 of us retards, moving stuff around like a fucking cheap-ass foreign labour. That's it! I've had enough. And right after I settled myself down, starting-up the desktop computer, that cunt dare to come to my place and tell me nothing but the importance of my call scoring for this month, and that the quality team will start taking as much call samples as possible because the call scoring for myself has since overdue already.

FUCK THAT!!!!!

There. The raged me is back. I ain't taking this piece of shit anymore. Hell's gonna bent over for me, for I am raising it!!!

Off to beer session now. Screw y'all!

Wednesday, June 16, 2010

Back Again......Lost For Words

There, I'm back again. Yes, today it's a mixture of getting fucked by clients over the phone with some dumbness from Motivator. Without further adue, let's hit it.

'twas as early as 9 in the morning. Got a call from a female client. Below is the conversation that I can remember.

M: Me
F: Female Client

*usual call opening shit. It's been awhile I do this herein this blog.*

F: Why is my account got debited without prior notice?
M: M'am. We sent you a letter to notify that back in February, but we never receive anything after 1 month. You only respond to our enquiry late March. Once the time frame has passed, we've no choice but to debit your account due to no response.
F: Which address did the letter send to?
M: *Informed her of the address on the letter*
F: Look, the address has been long changed for few years already. Why no one bother to inform us on that?
M: M'am, with all due respect, if there's any change, and I mean just about ANY changes, it'll be your obligation to inform us of the changes, so that we can update our records accordingly.
F: But that doesn't gives you the rights to debit my account?!?!
M: M'am, look at the letter. We have every rights to debit your account if there's no response from your end on the enquiry letter that we sent off.
F: I'm not talking to you anymore, I need to speak with your manager right now. This is absolutely ridiculous.
M: My manager is currently in a conference right now. I can offer you a call back on this one, if you wish.
F: Of course!

Fucking hell?! Talk about ridiculous bitches. Is she on a fucking period month? We sent you a letter, you didn't response to us because you moved to another location. You didn't inform us, the financial institution, on the changes, and yet you blame us on all these? Fuck off bitch! May you rot in hell.

And of-bloody-course, I escalated this case to Motivator for his handling. I'm not to sure what happen after that. Can't be too bother to know the development of this case as well. Just a mere 4000 dollars case. I've got better things to do.

This call just made my fucking day.

Towards end-of-day, Motivator came to me. Remember when I posted last time around on the seating arrangement and the phone recording technicality involved? In case you have no fucking idea what am I on about, please click HERE to read it. You'll have a slight idea what am I going to post from hereon.

Yeap. It's about my phone calls. My daily incoming calls are supposed to be recorded and send for quality training purposes and what-not. But due to the change of seating arrangement, there'll be none for me. He asked me to check with the technical team and see what's the latest development on this.

Done all the checking. Technical team came back to me and said there are only 2 options:

(1) Fork out $$$ to fund the additional task. Completion date: Weeks, could be months. OR;
(2) Me and Motivator to switch seatings. Completion date: Days.

There you go. What's with all the hassle at the first place then? From current situation, I foresee he might opt for second option 'cos of the timeframe issue here. It's not that I didn't inform him when he just got into the department. He is the one made it very clear that he "wanna be close to the team". See what's happening now?

I'm not doing this shit for him anymore. He created this mess, he should clean it up himself. I ain't doing the GOD job anymore. Time to rub those dirt off my shoulder.

There. It's another short post today. Got a few movies to catch now.

Be back tomorrow.

Tuesday, June 15, 2010

A day Like this

Just when you thought this blog has slow down abit, I'm back with a bang! Fresh new story for 'ya.......on who else but our infamous Motivator! Woahahahahaha...Brace yourself for some untold truth. Ya ready?? Let's go.

So, I had a chance to send Motivator home yesterday due to the fact that his fiance needs to work extra time. Hence he asked me a favor if I can send him to his fiance's office building, which happen to be 15 minutes drive from my house. Then I thought to myself:

"Why not?? It's just 15 minutes away from my house."

So, clean up some stuff after work. Here we go.

Throughout the journey. He told me that he went to work in England previously. Ain't too sure the duration, but an interesting story it was.

The trip to England was initiated by his friend. Young and adventurous, so off they go, to the promising land [at least in their eyes] to perhaps seek a better life outside our country. 2 buddies, flew off to England. Once landed, they're supposed to be picked up by one of their mates staying locally. But shit happens, their mate didn't turn up. Both of 'em gotta go hunting and stay in some unknown places which are occupied by foreigners.

Called their mate couple of times, but seems to them this mate is avoiding them. As time goes by, the funds in their pocket reduced. Leaving them no choice, they found themselves a job in one of the local restaurants. The owner is kind enough to find 'em a place to stay on and a meal covered on a daily basis. Talk about generosity!

Few weeks later, he woke up as usual and go to work at the restaurant. He found out that his friend is no there. Tried to call his mobile, but no one is picking it up. Another few days pass by. He finally got a return from his friend. Apparently, his friend has managed to borrow some funds from the restaurant owner and gotten himself a ticket back to the home country.

Hearing this, got a shock of his life. Who would've thought things will turn out like this? Betrayed by a mate that oozes so much sweet promises and all those rubbish talk that they're gonna make it big time oversea. But then again, like one of my previous boss always told me:

"Promises are meant to be broken."

True that. So, being all alone oversea. He hold his breath, stuffed his chest up, went through few more months, working while enjoying life in England, go to places where he'll get another chance to go to [at least that was his thought back then], saved up enough funds for his own, he decided to return to home country and start all over after that adventure in England.

Yea. So, the truth about his "working life" in England. The way he described to me when he just got into our office makes it like he's working as a supervisory role back then. Now that I know the truth about this matter, it is essential to all that one must "beautify" the way you talk to people.

Yeah right. Beautify. In other words, it means utter

BULLSHIT!


There! I said it.

I'm happy today. I'm able to clear off almost all of last month's outstanding list. Well, to be clear for you guys. I've got 2 lists to complete in every fucking month.

1st list, compulsory clear-off on a monthly basis. 2nd list, an additional task assigned to myself, compulsory clear-off on a monthly basis also. Talk about workload eh?

That's all for the night. Be right back tomorrow for more.

Thursday, June 10, 2010

My "beloved" Insurance Agent

For those who are real, real, real close to me, they should know what am I on about. For those who just know me less than a year, you might wanna refer to the following links and read all about this "beloved" insurance agent of mine. The previous posts can found and read over HERE, HERE, and HERE.I'd say please read all previous posts in regards to proceed with this post tonight, so that you can have a slightest idea of the "casts" that I'm gonna post herein this blog.

You might be wondering "What the fuck is this shit this time around?"

I don't have a problem at all. But I think this insurance agent of mine might have one though. Here goes.

Done reading? No? Shoulda know y'all buncha lazy marthaphuackers won't heed my advice. Ahh well, fuck it. Upto y'all then. Onwards to the purpose of this post now.

Mr & Mrs K, just changed their car from the previous Nissan Sentra into Toyota Altis couple of months back. Reason being is due to too much money has been dumped onto the bloody Nissan Sentra to fix all the wrongs. Therefore both of 'em came to agreement to change the 3-year-old car and eradicate that problem once and for all. Think of this: the amount of $$$ splashed out to fix the bloody car is good enough to own a new car, in that sense. I'm sure all my readers know what the hell is this joker on-and-on about by now, eh?

Right. Got their new car, drive happily ever after. No noise on/in the car, no faulty accessories, everything is in perfect-o condition.

Toyota Altis

Mr V got to know about this matter. Why not? They're very close to each other. He'll come and join Mr K for lunch at times, so, yeah. No surprise there.

However, the time that Mr V got to know Mr K planned to change the car, he went and made a booking on a new car, Kia Forte [Pronounce as For-Tay]. The only difference is that Mr & Mrs K got their new car way earlier than Mr V. Reason behind is according to "reliable sources" Kia Forte apparently receiving A LOT OF booking orders and Mr V would need to wait 3 months to get his new car.3 months? Errr, exaggerating?? I don't know. Well, from my past experience,

NEVER TRUST A SALES PERSON!!

Let's skip the details, Mr V finally got his new car 2 weeks ago. Yes, after 3 god-damn-months! The loooooong-awaited Kia Forte.

Kia Forte

On the same night, his mom will wash the car [well, to be frank, his mom will wash both Honda City and the Kia Forte every single fucking night]. This is where the "interesting" part comes in.

Wash car with what? With non-stop-flowing-water, a'ight?

Where will water flows?? To lower ground, of-fucking-couse, you bloody retard? Apparently those water flew into his brand-fucking-new Kia For-Tay's headlamps!! Despite that, the slide on top of the driver's seat has seen some damaged on the edge of it and in addition to that, sounds!!!! There are weird SOUNDS coming out from his brand new Kia For-Tay!!!! Not to forget the fact that the speedometer on the car is showing more than 100km. Apparently this car has been used as a test-drive car. Yes. He got himself A TEST-DRIVE CAR! Reason?? Sales person said still no stock after 3 months. If Mr V wants it so badly, this is the only car and he can have it right on-the-spot.

Now allow me to do this here, something that I've never done before in this blog of mine.



Seeing this, he went to the workshop at 8 in the fucking morning and ask those retarded mechanics to fix things for him on his brand-effing-new Kia For-Tay.

1 hour
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2 hour
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4 hours
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6 hours
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7 hours
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"Boss! Your car is done! Everything is ok now."

7 fucking-long-hours to fix all the aforementioned problems?? What on earth are those mechanics doing? Not that I give a flying fuck for that, but this is really ridiculous rite??? Fuck that.

With this, please bare in mind that,

DON'T BUY KIA. OR SUFFER 7 LONG HOURS IN KIA's VERY OWN WORKSHOP.

So, one fine day, Mr V confessed to Mr K that he's abit rushy in changing the car. Simply because his workmate has changed one recently and he had a ride in it, it felt good. He can't resist his workmate's ongoing persuasion, pleading, urge, influences.

Hahahahahahahahahahahahaha..... Lemme add something in, for you Mr V. I think you also can't resist the fact that Mr K changed his car recently, which happen to be slight bit, if not far more superior, better than your previous used-Sentra that caused you such pain-in-the-@$$ for you as well. In short, it's about satisfying your pride. Who's on the losing side now?

Since you've been comparing your used-Sentra with you existing Honda, why not purchase another Honda vehicle, but with another range? Why wanna go for some fancy brand like Kia??

That's all. Feels so good now. He brought himself onto this whole mess. Nah. Fuckit! He has the dough, let him be.

My very own precious, adorable cutie car is still nice to ride on. No weird sound, no headlamp-flooded complications, no damaged edge on the slides, leather seats are still smooth as silk. Just a wee-bit not satisfied withe I.C.E [In Car Entertainment] is not upto my *ahem* expectation. But that can wait.

And it's 1 year and 1 month old now!!!! Ooh I love my car!

Wednesday, June 9, 2010

On-Leave Day

Yea, just like the title said:

I'm On Leave

Had a good sleep last night. Without disturbance. Auto-wake-up-mode around 8 in the morning today. It's been awhile since I had such undisturbed sleep, since couple of weeks back. Work stress?? Owh fucking hell yeah!


"The computer is not working, please check it out for me."

"The phone is not working, would you mind?"

"We are short of cables/mouse [insert all computer peripherals' name here], we need it next week, please?"


"Can you send an invitation out to all in regards to the changes?"

"I need you to update the inventory list of computer peripherals currently-in-use in the whole department."


"There's call waiting for you."

"Can help me to release this amount, please??"

"Can you take this escalation call please??"

"Are you going to the meeting later?"

"The cabinet/pedestal is locked. The keys are no where to be seen, we're can't locate it. Can you please arrange the necessary?"


"I need more workstations, which means more computers to be ordered. Can you arrange?"


All the abovementioned are just partial of conversation that I have on a daily basis, which are really outta my job description, seriously. What would be my job scope exactly then, you might ask? Well, to be frank, NONE OF THE FUCKING ABOVE!

I don't know. it seems to me that this below equatino represents the state I'm in now:

Everything = Me; Me = Everything.

And by the above equation, I can declare myself as departmental............

G O D


I'm speechless now. Since when? How come? How come? What have I gotten myself into?!

I'm going to "delegate" everything, or perhaps guide them on how to deal with all these gradually. Slowly, but surely. Today's post seems to be abit short. Yeah, just wanna say the above out. Enough is enough. It's about time this kinda rubbish gotta end. I ain't doing this for free!

Tuesday, June 8, 2010

Week 3.....

Back again. You might be asking where have I gone past few days, eh?? I went for a farewell party on Friday evening. Home in drunk condition. My old folks knew that I'm drunk as I can barely walk straight into my room. Talk about party eh?

Weekend looms. Well. It's weekend. 2 days for me to just bloody lie around in house, do nothing but lie around on the couch, on the bed, and do nothing. Absolutely NOTHING! And while I was happily rolling all over my bed, got couple of short messages on mobile:

A: "Wanna go lunch or not???"

B: "Wanna go for a drink or not???"

No reply from me, as I've taken my lunch before these 2 short messages came onto my mobile. Both from my mates in the office. Yea, we're THAT close to each other.

An hour later....

A: "Dinner tonite then???"

B: "Let's have a tea then, now. We miss you already."

*Laugh out loud* Buncha idiots. That why the team is very much attached to each other. Probably is due to the fact that we got into this job at the same time, went through the training at the same time, been through shitty days together, until todate. Long may this relationship remains forever. Shit, I'm suddenly so emotional.

Ahh well. That ain't the point. 2 weeks of Motivator in my blog. I think that's about enough, for now perhaps. As this whole week, he'll be in the training room working his ass off to learn everything. Ain't that much, more to the processes involved in the department.

So, you think I've run outta idea to feature here then? What?! Are you kidding me? I'ma give it to you, in your face now. This is something different.

So, I have a friend [D'oh! Who doesn't? You idiot], a gorgeous and sweet, [fuck this, i ran outta adjectives to put this] a friend of mine, [close close friend mind you, intimate? Nope, just close.] She, yes...it's a she. So I'll let your imagination runs wild for now, you buncha perverted minded buggers! She has a brother that gotten himself a job that requires him to work oversea, and he decided to get rid of his vehicle by selling it off and make good use of the cash obtained from the sales. Yea. Sensible choice for all human with brain.

She [henceforth known as S. It's my blog. I can call her whatever I like. As long as she's happy with it.] happen to know a sales person from her previous dealings with him, who has connection with used-car sales-person who can perhaps help her brother in selling off the vehicle.

There, bank draft ready, in hand. Used-car sales-person said he will settle all outstanding with another cheque to the bank. S told this guy to provide her with the documentation from bank proving that this outstanding is done and dusted and they can fuck right off. As usual, everything also:

"Yes m'am, absolutely no problem. Don't chu worry. Everything is good in my hand. You just go home and relax, wait for my good news. I got your mobile number here."




3 months later
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Called him to follow up many times but he never answered the bloody mobile.
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Called him to cancel the vehicle's insurance coverage....never got him, how the fuck to cancel that?!

S got worried. She called her sales person to check on the status of both the insurance as well as the documentation from bank.

Sales guy answered her over the phone that the insurance part is over and done with, however he will need to check with the used-car guy on the bank documentation part.

S's brother called and ask her whether the loan outstanding is settled. S was having the impression that everything SHOULD be done with by now, she duly said:"YES!" proudly.

Hearing this, her brother said:

"Dear, then tell what on earth is this letter from the bank, sitting right in front of my desk, telling me that there are still outstanding amount that yet to paid to those fuckers??"

S, being a cutie pie like all others cuties in the world, know jack shit about all these. Feeling the heat now, she called the used-car sales bastard to check this out. Ain't too sure how serious was the call bombardment lasted by that cheeky lil' used-car sales bastard, he never picked up the call. Failing this, she turned and call her usual sales person to check on that.

As expected, the sales guy shocked and jacked, promised that he'll checked this one out and settle it once and for all. Yea rite, easier said than done. Phone slammed, S followed up with a venomous short message to the sales guy, which reads:

"If the loan outstanding is not settled soon, I'll make a police report"

Seeing the serious of S in dealing this, the used-car sales-bastard finally returned her call, admitting that the loan outstanding is not done yet. [Bare in mind, bank draft was given to sales-bastard 3 months ago]



WHAT


DA

FUCK!?!?!


Which bank did he go to?? Con-Bank?!?!?!?! What kinda bank will take ages to process payment. I still remember when I faced the situation when I sold off my car, the whole loan process was done & settled in no more than 1 month. But this is fucking ridiculous! I got my bank's documentation the very next day after that.

Instead of calling S to calm her lil' soft heart down, the @$$hole chose to send S a short message which reads:

"Don't worry...my boss oversea...will be back next week...loan will settle next week..."

[Next week means this very week that we're in right at time of this post.]

Oversea, what a fucking lame excuse. What if your boss, is stuck in the plane? Took hostage by those bloody terrorists? [God, Not Jack Bauer again] Or perhaps died during a turbulence or maybe stranded in a deserted island and never come back? Who's gonna do this? Surely there must an assistant who is able to take care of stuff when the boss is away??

Rule of thumb in everything you do:

ALWAYS HAVE BACK-UP.


Fire starting to burn in her heart. She replied:

"1. Why is it not settled earlier as promised when you took the car?

2.Which day will it be settled and;

3. which day will I receive the documentation from bank?"

Half an hour later, the dickhead answered:

"I will settle the loan tomorrow with my own money and fax you the receipt."

On Friday night, yea. The night when all hell broke loose at my mate's farewell party, S finally gotten her long-awaited receipt, proving that the loan-outstanding-saga is finally come to an end. All that is lacking is just the documentation from bank to validate that.

S was supposed to be getting the documentation from the sales-bastard today. It's almost 10 in the evening now. Still no news from him. Hence, S sent off another short message to his mobile asking on the status. He duly replied:

"Bank say we settle by cheque, tomorrow clear. once ready email to you."

Wait a fucking minute. It's a documentation from bank proving me that I've cleared off all outstanding balance owing on that vehicle. Why would this even involving email?!??!?! Does this guy knows what the fuck is he doing?

Another day gone, without good news.

S has no choice but do subdue to this sales-bastard work "ethic", as the $$$ is in his hand and she can't do shit about it. If you know the drill.

There you go. Another true story, just like my windscreen insurance coverage post on my brand-fucking-new vehicle previously.

Before you stamp your signature on any documents, everything is OK. Those bloody sales persons will promise you heaven and earth. Heck, they're willing to go through hell to get you sign on it. No question asked.

After all is said and done,

"CANNOT"

"NO CAN'T DO"

"YOU'RE NOT ENTITLED TO IT"

"WAIT"

"YOU'RE NOT COVERED"

"IT'S NOT STATED IN THE AGREEMENT"

All the negative words like those stated above will be uttered from their filthy mouth. Somehow it makes you feels like they are preventing you from doing so, even though they're the exact same marthaphuackers that sign you up for it. Talk about the world outside eh?

Damnit! That's all from me. I've got fire in my heart too, by posting this one up for my "Gorgeous Pie". Need something to cool me down. I'll be on leave tomorrow, just to get myself away from work. Needed a break, even though for one day, badly. I'm mentally, and physically exhausted. Wanna know why is that? Tune in tomorrow, for sure.

By the way, Ad. Good luck in your future undertakings. See you every Friday, same old place, same old time. If you know what I mean. *evil smirk*.

Thursday, June 3, 2010

Week 2 , Day 3 & 4

Yeap. Back again. It's Thursday. Gonna rain heavily soon. What happened for past 2 days to my new supervisor u might be speculating? It seems to me that there's a turn of event here. Again, I'm expecting some bombardment from few followers of this humble blog of mine, but please please...do hear me out this time around before you show me the guns and the bombs.[the line "the guns and the bombs" kinda reminds me of the song by The Cranberries "Zombies" ..hmmm.....]

Alright?

Here goes:

After the talk of "conspiracy" on Motivator, I had a thought on it overnight. Putting myself into his shoes. Well, it ain't easy to come to a total new working environment, with zero background on the job, the people et al and yet he needs to lead a group of underlings which are far more superior in terms of job/product knowledge. It doesn't help the situation at all when you're swarmed by meetings, briefings, conferences, calls on a daily basis. Bare this in mind, ON A DAILY BASIS! Not to mention the amount of emails that he'll be getting, in which he might have no clue at all on how/what to do with it at all. Will you have the time slot to do all the aforementioned stuff?

FUCK NO!

Believe me. Again. Put yourself, my fellow readers into his shoes. You would have the same feeling that I'm having at time of this post now. In addition to that, I've just had a heart-to-heart, face-to-face, alone in the meeting room with him for almost 2 hours [if my memory serves me right, that is] talking about almost everything, and that includes what are his problem that he needs to solve right now. Well, the outgoing manager has chosen Motivator as our leader. Irregardless, we'll still have to support his decision and show the same level of support that we once did to the previous supervisors, which happened to be in current company since ages.

As what I'm expected from Motivator, he agreed to my proposition. I ain't laying down the details in here 'cos it's kinda technical, but plans are in motion starting coming Monday. There'll be no excuse for him no to follow this plan, or he'll get it from me [at least that's what he allows me to do, verbally]. The PLAN is more to equipping Motivator with what we're doing in my department on a daily basis, the process flow. The system point of view will be easy as pea as I've informed him that we won't be using each & every screen most of the time. But still it'll be good for him to know the screens just in case, JUST IN CASE.

Well, at least I'm starting to see some improvement, not drastically, but gradually. I do hope that he can learn fast as from what I'm speculating, time is not a luxury that he's owning now. Again, don't you lots fucking quote me on this one, it's just rumors, speculations, gossips, eh??

Like I said earlier today in a meeting with few managers:

"I see lights, finally."

Tomorrow is Friday. I won't be posting in here 'cos I need to attend a farewell party for a mate, our very own trainer's farewell party. Well, it's more like another drinking session, except for the fact that this time around, it's drinking session with a reason. Hahaha.....

Ad, glad to know you. Been a fun ride. Have fun wherever you are, Be success and come back to us with higher ground, if that's your intention to do so. And please, leave with good terms. If 'ya know what I mean. *smirk*evil grin*

Be back on Saturday evening, I might be returning to office on Saturday evening to do some follow-ups. Yea, on Saturday. On my own free will. Yea. Go on, you buncha b-tards & bitches. Laugh at me for coming back on Saturday. Laugh at me for not completing my job during weekdays. I'll hunt you down and strangle you and choke you, just like Jack Bauer. [Gosh! Too much of "24"...Must......Stop]

Jokes aside, I might be posting from the office. God knows.

Nitey nights. Ladies and gentlemen.

Tuesday, June 1, 2010

Week 2, Day 2

Been a headless-chicken day in office today. At least for myself, that is. Attending meeting after meeting. That took half of my day. Not that I'm complaining, 'cos one of it is the last meeting with our outgoing manager. Nothing sentimental, more like final "gathering" within the department before he takes off to oversea after this week. This session ended quite fast, faster than I expected it to be. Took about 20 odd minutes.

Back to my workplace, less than 20minutes later, another session beckons. This time is with our new manager, addressing our "concern", or whatever you wanna call it towards the dark clouds that are currently coating all over the department. Well, who else but the infamous Motivator?!

Seems to me, there are lotsa stuff about Motivator that I'm not aware of after attended the meeting with the new manager. Bitchin' time? You betcha!

In the room with new manager, together with the outgoing manager, few of us are in it. And the bitchin' session for few of us started.

"Motivator ain't handling escalation properly. Instead of him taking it, he asked the seniors to take it on his behalf."

"Motivator knows jack-shit about our process. It's been a month now and he's still like a newbie."

"Motivator is such a distraction in training."

"Motivator is an MBA, Master in Bullshitting Association. All talk, but no action. Just like our local government."

"Motivator showed no initiative in wanting to learn from us. He said he will, but he's nowhere to be seen few minutes after that sentence."

These are the feedbacks that were thrown in the room to our new manager. There are quite a few "agendas" that were being discussed in that room, but I can hardly remember as these are the few that really stamped deep into my puny brain. Yeah. We're not afraid to voice it out whenever something is not right.

Remember when I posted last time around saying that Motivator is hired by my outgoing manager? Yea. As expected, with us come out all gun-blazing, he's like shielding Motivator, pledged to us to give Motivator some time to prove us all wrong. With this, new manager has agreed to this:

He'll need our help of course, by drawing out a plan of stuff that Motivator needs to catch-up ie. system training, process training and other stuff that a supervisor is suppose to possess in an effort to lead our department. New manager will send that plan out to Motivator directly, disguising as he'll need Motivator to bring him upto speed with all job & process knowledge. New manager will not be in town for a month due to some complications in his work permit, which should be suffice for Motivator to equip himself with the department processes during his absence. Talk about cheeky plan eh?

With this "agreement" in place, suddenly I have a sense of sympathy for Motivator. It feels like there's a conspiracy behind that is against him. I might get fucked from few of 'em by revealing this one in here but, that's what I feel at time of this post.

I know, I know. I've been shooting him with all gun-blazing for the past week and I even uttered out that I don't like what he has done so far. But this one, this plan, it seems abit too much for me to swallow. I think I'm abit at fault in distancing myself from him et al. Well, it's just me, maybe. I'm having mixed feeling right now, to be frank. At one side, I fucking hate him, wish him just leave and fuck off. On the other side, I feel pity for him. Coming in to an entire new working environment, without any background of the job, with big shoes to fill in after 2 very capable leaders have moved on to new role.

Well, since both managers have vowed to get things straighten out within a month. I guess I'll just [again] sit back and see what will transpire after 1 month then. As per the new manager:

"Let's just see what will happen with this plan. If by the 3rd month, upon his confirmation month [yeap, our company always practice 3-months confirmation. Unless you've done yourself a great deal of shitty stuff, which might ends in relieving you off your post or get yourself an extension of the probation period to a further 3 months, until the management is satisfy], I shall see his accomplishment and decide what will the next step to be taken. Until then, please lend him your greatest assistance in helping him succeeding this role."

The man has spoken, and we shall fulfill that.